Contact Experience Life

Call us on 1300 507 994 or email us at contact@experiencelife.com.au and we’ll have a chat about how we may be able to help.

Our details

• Phone: 1300 507 994
• Email: contact@experiencelife.com.au
• Office hours: Monday to Friday, 7:30am - 5:00pm
• Support hours: support workers are available 24 hours a day, 365 days a year
• After hours: 1300 507 994, then select option 1 - Monday to Friday 3:30pm - 7:30am, and 24/7 on weekends and public holidays

We are a service-area provider - our support workers come to you, so there is no shopfront to visit. We work in Melbourne's Eastern, Metro and South Eastern suburbs, and the Bass Coast.

What happens when you get in touch

1. We will start with a conversation and ask you what is needed and whether we are the right fit for you.
2. We will work with you to go through your goals, and support requirements. This can include working out the practical details - which worker, what days, what the support involves.

Making a referral

Participants, support coordinators, local area coordinators, plan managers, allied health professionals and family members are all welcome to refer. Our referral page explains the information we need. Call 1300 507 994 or email contact@experiencelife.com.au.

Feedback and complaints

Please tell us. You can call 1300 507 994 or email contact@experiencelife.com.au. We take all concerns and complaints seriously, and speaking up will never affect the support you or your support networks.

You can also go directly to the NDIS Quality and Safeguards Commission on 1800 035 544, without contacting us first. For concerns about personal information, see our privacy policy.