Make a Referral
Participants, family members, support coordinators, local area coordinators, plan managers, allied health professionals and guardians can all refer.
What we will ask about
About the participant
Their name, date of birth and suburb, along with the best way to contact them or their representative.
Their NDIS plan
Their participant number, if available, how their plan is managed (self-managed, plan-managed or NDIA-managed), and the plan start and end dates.
The support they’re looking for
A little about what support would be helpful, how often it’s needed and the preferred days and times.
Anything we should know
Anything that will help us provide support safely and appropriately, including health or medication needs, mobility, communication, behaviour support, or anything important to know about the home before a support worker visits.
About you
Your name, your relationship to the person, your organisation (if applicable), and the best way to contact you.
What happens next
- We will start with a conversation and ask you what is needed and whether we are the right fit for you.
- We will work with you to go through your goals, and support requirements. This can include working out the practical details - which worker, what days, what the support involves.
Which areas we cover
Experience Life services 7 local Government Areas: the Eastern Metro, South Metro and South Eastern suburbs of Melbourne, and the Bass Coast. That includes the Dandenong Ranges - Cockatoo, Emerald, Belgrave, Upwey and Monbulk - and the South East through Berwick, Pakenham, Officer and Narre Warren. Depending on a participant’s individual needs and support requirements, we are able to work outside of this area.
Your information
A referral may involve sharing personal and sensitive information, including information about a person’s health, disability and support needs. We take the privacy and protection of this information seriously and handle personal information in accordance with applicable privacy and health records laws.
Please read our privacy policy before submitting a referral so you understand how we collect, use, store and protect personal information.
If you are making a referral on someone else’s behalf, please ensure they are aware of and consent to the referral, or that you are authorised to act on their behalf.
Ready to refer?
Call or email us to get started.